Essentials plan

As the name implies, the Essentials Plan includes everything to keep your IT environment in tip-top shape. This plan includes most everything a small business needs to function other than line of business software. Features include: 

  • 24x7x365 Service Availability Monitoring
  • Unlimited Remote Control and Phone Support
  • Application Support
  • Unlimited On-Site Support - Standard Business Hours
  • Microsoft Patch Management
  • Event Log Monitoring
  • Log File Maintenance
  • Drive Space Monitoring
  • Online Service Management
  • Anti-Virus/Anti-Malware Software
  • User Account Administration
  • Security Administration
  • Microsoft Exchange 365 Email
  • Microsoft Office Online (web based)
  • Spam Filtering
  • Router and Firewall Management
  • VPN Management
  • Wireless Network Management
  • Network Management
  • Printer Management
  • CTO Service
  • Purchasing Support
  • Disaster Recovery Planning
  • Asset Management